This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to undo decision regarding opening a secure browser window for a certain website?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by yurnitz

more options

I accidentally clicked on the selection not to open a secure browser window for a financial website, and also did not unclick "remember this decision". How can I undo that selection to enable opening a secure browser window for that website?

I accidentally clicked on the selection not to open a secure browser window for a financial website, and also did not unclick "remember this decision". How can I undo that selection to enable opening a secure browser window for that website?

Chosen solution

Hi yurnitz, this doesn't sound like a built-in Firefox feature. Is it something that comes from your security software, through an add-on? You can manage your add-on settings on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the right side for the extension(s) that seem relevant and try their "Options" button to see whether you can remove that exception.

Any progress?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hi yurnitz, this doesn't sound like a built-in Firefox feature. Is it something that comes from your security software, through an add-on? You can manage your add-on settings on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the right side for the extension(s) that seem relevant and try their "Options" button to see whether you can remove that exception.

Any progress?

more options

Thanks! Turns out this is a function of my internet security software ESET.