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Issues with saving large emails to sent folder

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Toad-Hall

Russell Caffyn-Parsons
Russell Caffyn-Parsons
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Issue with Thunderbird not saving sent emails to the sent folder of an attachment is too large. Not known what size is too large but have noticed this happening over the last 6-8 months.

Issue with Thunderbird not saving sent emails to the sent folder of an attachment is too large. Not known what size is too large but have noticed this happening over the last 6-8 months.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Suggest you archive a load of 'Sent' emails to reduce the file size. Delete anything you no longer need. Right click on 'Sent' folder and select 'compact'

Then check your Anti-virus product as it may be scanning the file and this takes a while, so timing out. Test:

  • Start computer in 'Safe mode with networking'
  • Start Thunderbird
  • Try sending file with attachment.
  • Report back on results.

What sort of size of attachment are you talking about?