Can't view remote content, despite following suggestions from other support messages on this topic
Thunderbird 68.3.1(64 bit) on Windows 10 1909
Things I've done so far: Tools/Options/Privacy/"Allow Remote Content In Messages" box is checked Deleted all Remote Content Exceptions and restarted, no help Restarted with Add-ons Disabled, no change, still not viewable
Per message options to view content not visible
Searched gazillions of messages in Thunderbird support for solutions, found none that worked
All Replies (4)
Do you have View/Message Body As set to Original HTML? Anything else will not show remote content. Are the remote images visible when you access the account through webmail?
Yes, View/Message Body is set to Original HTML.
And no, I cannot view the remote content via webmail. I presume that means the server is blocking the content? Thanks for your help.
Yes, accessing the account through webmail may indicate controls to 'whitelist' senders for remote content. If there are no such controls. add the sender to the webmail contacts. That might unblock the content, just as it often stops the server from sending legitimate mail to Spam.