This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

VR site breaking

  • 8 replies
  • 1 has this problem
  • 6 views
  • Last reply by Paul

more options

I'm trying to enter my site https://vrtown.co.uk in VR mode using Firefox Reality browser on my HTC Vive Focus Plus headset. The site opens and I am able to use the cursor to pan around the environment but when I click the VR button it just expands the window instead of entering VR mode. It works sometimes and not others. I find it breaks after I adjust Firefox browser settings in my headset but then when I reset all settings it still doesn't work. It works perfectly on my Oculus Quest headset in the Oculus Browser every time. I have an Advantage Enterprise subscription to HTC's first line support but they have not been very helpful. Where could I be going wrong? My website is built using A-Frame.

I'm trying to enter my site https://vrtown.co.uk in VR mode using Firefox Reality browser on my HTC Vive Focus Plus headset. The site opens and I am able to use the cursor to pan around the environment but when I click the VR button it just expands the window instead of entering VR mode. It works sometimes and not others. I find it breaks after I adjust Firefox browser settings in my headset but then when I reset all settings it still doesn't work. It works perfectly on my Oculus Quest headset in the Oculus Browser every time. I have an Advantage Enterprise subscription to HTC's first line support but they have not been very helpful. Where could I be going wrong? My website is built using A-Frame.

All Replies (8)

more options

Hi Charlie

I have had a look at that site in Firefox Reality and it is loading the same in Firefox Relaity as it is in Firefox Reality.

What is not working for you? What are the settings that you mention that you are changing?

more options

Hi Seburo! Thank you so much for checking out my site! I actually have a new problem now. My controller(s) are not tracking on my Vive Focus Plus. Could you possibly take a peep at the source code for me please? I will also post a new question for this new problem!

more options

Oops. Forgot to give you the new url

https://vrtown.co.uk/sky-high/index.html

more options

Hi

Do the controllers work with other sites?

more options

Yes but only one and I had them working with this code before but when I changed the index file location to the new location in cPanel it disappeared.

more options

Hi Charlie

This sounds less like an issue with Firefox Reality and more like an issue that the A-Frame experts can answer at https://stackoverflow.com/questions/tagged/aframe.

more options

Thanks, I will post there from now on as I agree it is a better place. I have fixed the problem now too!

more options

Hi Charlie

Great! Glad to hear this is resolved, thank you for getting in touch to let us know.