This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Junk not deleting

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by svlad2009

more options

I posted about my Junk folder having most of the spam labeled Favorites by Thunderbird, now the junk folder is not completely deleting spam as scheduled (every day) which worked before. Suggestions?

I posted about my Junk folder having most of the spam labeled Favorites by Thunderbird, now the junk folder is not completely deleting spam as scheduled (every day) which worked before. Suggestions?

All Replies (2)

more options

So this is getting worse not better.. what about SpamPal and Bogofilter and the rest? my junk folder is not emptying.

no one has this problem but me?

more options

Is it a pop or imap account? Can you add a screenshot maybe?