This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox on Linux Mint

more options

Hi,

Im trying to stream a video from a website but it's just loading forever? I tried the same links on my android with FF and they are working. Do I need to install some additional codec or something?

Hi, Im trying to stream a video from a website but it's just loading forever? I tried the same links on my android with FF and they are working. Do I need to install some additional codec or something?

All Replies (4)

more options

Make sure you have packages like FFmpeg installed so you can fully support HTML5 players as most sites do not use the Flash Player Plugin from Adobe anymore as Adobe is ending all support of their Flash Player at end of 2020.

Patent and copyright restrictions are among reasons why many Linux distros do not come with packages such as FFmpeg in a new install. It provides codecs needed to fully support HTML5 players being used for video, audio and even games now instead of using the Flash Plugin.

more options

Thanks James,

I have updated it but still have the same problem.

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

more options

Still nothing, I have disabled enhanced tracking protection and ad blockers. Also firewall.