This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot send emails

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Stans

doreen.caffrey
doreen.caffrey
more options

An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 69.168.106.129 (69.168.106.129:25), connect error 10060.

I have recently moved and am now with Suddenlink. I had no problems for the first week and a half. The last couple of days I am unable to send emails.

An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 69.168.106.129 (69.168.106.129:25), connect error 10060. I have recently moved and am now with Suddenlink. I had no problems for the first week and a half. The last couple of days I am unable to send emails.

All Replies (2)

svlad2009
svlad2009
more options

The error mention an IP instead of a name Try to set as servers those mentioned on their help page \www.suddenlinkbusiness.com/faq?question=401#open

Stans
Stans
more options

Why are you using the insecure, non-recommended port 25 instead of port 465 with SSL security?