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Missing account passwords after updating Thunderbird to version 78.4.3

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by iteame

iteame
iteame
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Hi All, After Tbird automaticly updated itself, all the accounts asks for password. I gave them again with saving. The passwords were accepted (account check is working). After restarting the Thunderbird, all the passwords are missing again. I have no Firefox installed. How could it be resolved?

Hi All, After Tbird automaticly updated itself, all the accounts asks for password. I gave them again with saving. The passwords were accepted (account check is working). After restarting the Thunderbird, all the passwords are missing again. I have no Firefox installed. How could it be resolved?

All Replies (2)

jdrolte
jdrolte
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I have a similar problem since the same update to Thunderbird. I do have Firefox installed with Windows 10 on my computers.

In my case I receive the following message when I select "Get Message" after a fairly long delay: "Sending of password for user "my user id" did not succeed. Mail server inbound.att.net responded servor error -- Please try again later. So far after several repeats on two of my computer over a 1 hour period nothing has changed.

When I go to see my current password I am unable to do so. I get the following message: "The user name or password in incorrect."

The update version is: 78.4.3 (32-bit)

My system had been working with no problems previously.

Any help/suggestions would be appreciated.

Thank you,

Jim

iteame
iteame Question owner
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The problem may have happened because the mailbox profile was not in the default location but was moved to another drive originally. I could only overcome the problem with a clean reinstall. It took me 2 days to restore all the mails to their place.