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thunderbird

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

geoffrey-crump
geoffrey-crump
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I cannot get the account installed..keeps saying wrong password/username etc ive checked and checked had thunderbird installed on windows 7 no prob ...but will not on this windows 10 pc im wondering if MS MAIL which is a terrible pain in the neck is somehow blocking install? geoff

I cannot get the account installed..keeps saying wrong password/username etc ive checked and checked had thunderbird installed on windows 7 no prob ...but will not on this windows 10 pc im wondering if MS MAIL which is a terrible pain in the neck is somehow blocking install? geoff

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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Who is the mail provider, and what are your server settings? What is the antivirus, and what are its settings for email and secure connections?

geoffrey-crump
geoffrey-crump Question owner
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hi sorry for late reply email sky.com antivirus windows defender incoming:993 imap outgoing:405 smtp

geoffrey-crump
geoffrey-crump Question owner
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sky.com incoming 993 imap outgoing 405 smtp

sfhowes
sfhowes
  • Top 10 Contributor
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Are you using the server settings given here and an app password instead of the regular account password?