This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 88.01 - Update Not Sticking

  • 6 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This used to happen on the "nightly" version of firefox everyday, which is expected, but on a normal release, this is not supposed to happen.

How can I fix? This seems to be a bug - one location says its "up to date" the other is a notification telling me to "update".

See attached screenshot with update icon in the menu, while the "About" menu says its up-to-date.

If I go into about:config, app.update.url.manual is set to: https://www.mozilla.org/%LOCALE%/firefox/

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This used to happen on the "nightly" version of firefox everyday, which is expected, but on a normal release, this is not supposed to happen. How can I fix? This seems to be a bug - one location says its "up to date" the other is a notification telling me to "update". See attached screenshot with update icon in the menu, while the "About" menu says its up-to-date. If I go into about:config, app.update.url.manual is set to: https://www.mozilla.org/%LOCALE%/firefox/
Attached screenshots

All Replies (6)

more options

Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Firefox ESR; Extended Support Release {web link}

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Install Older Version Of Firefox {web link}


Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia

more options

I've done a clean install, backed up profiles, and reinstalled - problem still remains.

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

You can check out at the browserspy website how websites see you:

http://browserspy.dk/browser.php
http://browserspy.dk/headers.php
more options

@FredMcD - After further review, I do use a UserAgent plugin, but I dont see how that would impact firefox's internal update notification engine?

more options

Disable it and let's see what happens.

more options

What Firefox version do you have ?

  • Firefox -> About Firefox