This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for andriod, Instagram add

  • 9 replies
  • 1 has this problem
  • 8 views
  • Last reply by Paul

more options

Hi, just changed to Firefox from chrome because I herd great things, it has been great so far but some functionality is missing, anyway to the problem, I scroll through Instagram quite often and happen to look at adds aswell, when I click on them it opens a Firefox website I guessed attached to Instagram, the problem is that when I continue to click further looking at items then want to exit I have to keep pressing the back button instead of just having a close symbol, this problem is really annoying just asking to see if anyone can help, thanks

Hi, just changed to Firefox from chrome because I herd great things, it has been great so far but some functionality is missing, anyway to the problem, I scroll through Instagram quite often and happen to look at adds aswell, when I click on them it opens a Firefox website I guessed attached to Instagram, the problem is that when I continue to click further looking at items then want to exit I have to keep pressing the back button instead of just having a close symbol, this problem is really annoying just asking to see if anyone can help, thanks

All Replies (9)

more options

Hi

You can just enter a new search term in the address bar, or open the tabs menu and close tabs.

more options

I can't touch the address bar as its locked on the adds website

more options

So that we can appreciate what you are seeing and hopefully find a solution for you, please can you attach a screenshot of the problem that you are having in a reply to this thread.

more options

don't worry its a poor bit of ui design there is a x to exit right next to the address bar but is the same colour or close to the same as the address bar so disappears, thank you for your support although i hope you can get this changed.

Modified by deaglan

more options

Hi

Are you able to share the address of the website that you are looking at in that screenshot?

more options

Hi Seburo

the website address is https://deepend.me/products/deep-end-vintage-unisex-tee although this happens with all adds, refer to other screenshot, the only way of exiting is by either using the android back functionality or pressing the hard to see X

more options

Do you have an Instagram app on your device?

more options

Hi Seburo

Yes sorry should have made this clear, yes when i am using the Instagram app on my phone, when i click on a add it opens a webpage through Firefox, i don't know if the graphical issue is due to Firefox or Instagram

more options

It sounds like the Android settings have Firefox for Android set to open links.

If you wish you can change this, search for "default applications" in the Android settings app, but you may find that this is the best option to view those adverts on your device.