This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is My Browser Compromised?

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

more options

I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not being managed by an organization. Is my browser compromised?

I noticed the following message at the top of my browser settings page - "Your browser is being managed by your organization." Except, this is on my home computer and not being managed by an organization. Is my browser compromised?

All Replies (6)

more options

Don't panic yet. This message can appear if some files are dropped in the Firefox program folder and/or subfolders. Let's see what we can discover.

First, could you open the About Policies page: type or paste about:policies in the address bar and press Enter to load it. Normally this page reports: "The Enterprise Policies service is inactive." Does yours show any active policies? If so, what are they?

more options

Thank you. Here's what comes up- Certificates ImportEnterpriseRoots true

more options

This is likely because your Avast security software is trying to inject itself in the certificate chain to be able to intercept your internet traffic. You can either accept this or disable this feature to scan HTTPS traffic in Avast.

There is likely a policy active to import the OS certificates. The System Details list shows :

  • policiesStatus: 1
  • security.enterprise_roots.enabled: true

You can check the about:policies page (63+) what policies are active.

more options

Got it. Thanks!

more options

Works for me. see screenshot You already tried Firefox in Safe Mode and Nightly is from Mozilla? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

more options

You have current ffmpeg and libav files. see screenshot