This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Profiles

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I have more profiles in the profile folder than in the profile manager. How can I delete the unwanted profiles in the profile folder? Ray

I have more profiles in the profile folder than in the profile manager. How can I delete the unwanted profiles in the profile folder? Ray

Chosen solution

Unless you know what you are doing, you could end up removing the wrong data. If you are not sure, Do Nothing ! !

Open the Profile Manager. ‘’’about:profiles’’’ Write down the names of each profile that you use.

Now open the computer's file browser to the profiles folder. Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current profile.


In the file explorer, go up one level so that all the profiles are listed. Note: In the profiles folder, ignore the 'junk' in front of the profile names. Compare the folders you see with the list you wrote down.

Look at my screen-shots.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Unless you know what you are doing, you could end up removing the wrong data. If you are not sure, Do Nothing ! !

Open the Profile Manager. ‘’’about:profiles’’’ Write down the names of each profile that you use.

Now open the computer's file browser to the profiles folder. Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current profile.


In the file explorer, go up one level so that all the profiles are listed. Note: In the profiles folder, ignore the 'junk' in front of the profile names. Compare the folders you see with the list you wrote down.

Look at my screen-shots.

more options

Note that Firefox uses two locations for the Firefox profile folder. One location for your personal data (e.g. bookmarks) and another location for temporary files like the disk cache, so you need to remove the profile in both location location.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

Location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>