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Unable to Sync on Android Firefox

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

killerer
killerer
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Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "''Working''" Android Devices LG G5 (android 8) LG G6 (android 9)

All Replies (5)

killerer
killerer Question owner
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screenshort attached

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Okay...so, you have approved it on your other device?

killerer
killerer Question owner
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yes i have. but it stays stuck like at shown in the screenshot above.

Modified by killerer

killerer
killerer Question owner
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tried to upload more screenshots but cant.

when i try to use login instead of QR scan, it shows as 'Working...' but stays stuck there.

Paul
Paul
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  • Moderator
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Do you receive the email into the email account linked to your Firefox Account?

Is the email in your spam or junk mail folder?