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I can not connect to espn+ to watch ACC basketball or any other game

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

James Ernest Jones
James Ernest Jones
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I can not connect to a espn+ though direct tv . I have contacted espn and direct tv they can not see a problem it is with firefox. I am watching it on a laptop on a fast conection. I can contect and watch on edge but I prefer firefox. I have tried cookie and cache removal. James Ernest Jones urofch@hotmail.com

I can not connect to a espn+ though direct tv . I have contacted espn and direct tv they can not see a problem it is with firefox. I am watching it on a laptop on a fast conection. I can contect and watch on edge but I prefer firefox. I have tried cookie and cache removal. James Ernest Jones urofch@hotmail.com

All Replies (1)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.