Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Twitter Sticky Header Problem

raana.walker
raana.walker
more options

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen.

If I try to tweet, the screen appears to split and it is not possible to see the actual Tweet edit and post screen and the screen locks not able to move up or down.

This has only started in the past few days.

Can you help me to disable to scrolling of the sticky header?

Thanks

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen. If I try to tweet, the screen appears to split and it is not possible to see the actual Tweet edit and post screen and the screen locks not able to move up or down. This has only started in the past few days. Can you help me to disable to scrolling of the sticky header? Thanks
Attached screenshots

Chosen solution

I deleted Firefox and reinstalled and it seems to have fixed the problem.

Thank you all for your help, most appreciated.

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
raana.walker
raana.walker Question owner
more options

I've cleared cache and cookies, looked for Twitter settings but doesn't seem to be anything that helps.

It only just started a couple of days and is annoying the hell out of me.

Any other suggestions?

raana.walker
raana.walker Question owner
more options

Chosen Solution

I deleted Firefox and reinstalled and it seems to have fixed the problem.

Thank you all for your help, most appreciated.