This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Incomplete bookmark syncing on new device

more options

When I switched from Safari to Firefox on my MacBook Air, my safari bookmarks migrated as "imported". Now, a few years later, I have placed Firefox on my Iphone and Ipad, but when I sync the "imported" bookmarks did not migrate, nor did the toolbar bookmarks. All other bookmarks migrated.

When I switched from Safari to Firefox on my MacBook Air, my safari bookmarks migrated as "imported". Now, a few years later, I have placed Firefox on my Iphone and Ipad, but when I sync the "imported" bookmarks did not migrate, nor did the toolbar bookmarks. All other bookmarks migrated.

All Replies (1)

more options

Make sure you are signed in with the same Firefox account and that bookmark syncing is turned on for both mobile and desktop. If the issue still persists, sign out of your Firefox account and sign back in, making sure that bookmark syncing is enabled. All done.


Regards, Will