This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox started filling like a firehose - now TB won't re-launch

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by clinto1

more options

I was reading and replying to emails (TB for Mac 102.3.0) when the inbox started getting flooded with incoming emails. It was happening so fast I couldn't see what was going on, but it may have been filling with old emails I had already received and moved to other folders - not sure, but it kind of looked like that.

I hit Cmd-Q as quickly as I could - at which point more than 200 emails had come in.

TB quit - and then I tried to re-start it. Every time I try to re-start it opens briefly then immediately crashes.

This is urgent (and it's already late at night). I was working on a document for work that I need to complete and send out tonight, and I was reading last minute emails from the team about what to include.

I hope somebody can reply with a fix tonight - thanks in advance.

In the meantime, I need to remember how to use webmail...

I was reading and replying to emails (TB for Mac 102.3.0) when the inbox started getting flooded with incoming emails. It was happening so fast I couldn't see what was going on, but it may have been filling with old emails I had already received and moved to other folders - not sure, but it kind of looked like that. I hit Cmd-Q as quickly as I could - at which point more than 200 emails had come in. TB quit - and then I tried to re-start it. Every time I try to re-start it opens briefly then immediately crashes. This is urgent (and it's already late at night). I was working on a document for work that I need to complete and send out tonight, and I was reading last minute emails from the team about what to include. I hope somebody can reply with a fix tonight - thanks in advance. In the meantime, I need to remember how to use webmail...

All Replies (2)

more options

Update. I opened webmail.

Right before the firehose turned on, there were about 30 or 40 emails in my inbox.

Then emails started flooding in, and I hit Cmd-Q as soon as I could.

I just checked webmail. There are about 600 emails in my inbox. It looks like it was being flooded with old emails I had either deleted or moved to other folder.

I still can't launch TB. I'm keeping this community forum page open and am watching it. (Does it update automatically when somebody replies?)

more options

Update 2: In webmail I deleted about 500 of the 600 old emails that had appeared. Then I was able to re-launch TB. The 100 or so old emaisl I hadn't deleted from webmail were present, and I deleted them from TB.

But I'm still perplexed by what triggered this - when my inbox started filling like a firehose was spraying into it.