This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Incoming server already exists" error when same use same domain.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by tim233

more options

Account setup fails with "Incoming server already exists" error. This seems to be the case when the hostname of the incoming server and the outgoing server are the same. My domain is mail.(domain.com) , so imap and smtp are not separate domains.

Account setup fails with "Incoming server already exists" error. This seems to be the case when the hostname of the incoming server and the outgoing server are the same. My domain is mail.(domain.com) , so imap and smtp are not separate domains.

Chosen solution

I've already seen that answer. But I get the same error.

david 언급

My suggestion, which often works.... - delete account - close and restart Thunderbird - click File>New existing account and start over. having the same name shouldn't be an issue.

...

However, deleting ~/.thunderbird/ solved it.

Read this answer in context 👍 0

All Replies (5)

more options

My suggestion, which often works.... - delete account - close and restart Thunderbird - click File>New existing account and start over. having the same name shouldn't be an issue.

more options

Chosen Solution

I've already seen that answer. But I get the same error.

david 언급

My suggestion, which often works.... - delete account - close and restart Thunderbird - click File>New existing account and start over. having the same name shouldn't be an issue.

...

However, deleting ~/.thunderbird/ solved it.

Modified by joseph60

more options

What exactly did you delete? I am having a similar problem.

more options

My suggestion had been to delete the account and shut Thunderbird down and restart and begin again. n lave the password off during account setup.

more options

Thank you David, worked for me as well, I hate technology at times.