This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where does Firefox store/get location data from the device?

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by Penny

more options

A few months ago I moved to a different state. When I access maps.google.com, Firefox centers the map on my old home.

I've tried clearing all cookies and site data, which didn't do anything. But if I clear cookies and site data AND set my PC's permissions to deny location access to that site, restarting the browser now centers the map on my actual location. HOWEVER, once I re-allow the location sharing permission for the site, it centers the map back on my hold home.

This problem does not exist on Chrome or Edge. I can run through the above process and it never takes me to my old home. I'm wondering where Firefox is pulling the location data from, and why it's different on other browsers.

A few months ago I moved to a different state. When I access maps.google.com, Firefox centers the map on my old home. I've tried clearing all cookies and site data, which didn't do anything. But if I clear cookies and site data AND set my PC's permissions to deny location access to that site, restarting the browser now centers the map on my actual location. HOWEVER, once I re-allow the location sharing permission for the site, it centers the map back on my hold home. This problem does not exist on Chrome or Edge. I can run through the above process and it never takes me to my old home. I'm wondering where Firefox is pulling the location data from, and why it's different on other browsers.

All Replies (2)

more options

Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

You can use websites like these to see how your location is reported via a reverse DNS look up of your IP:

more options

I am not using a proxy or VPN - if I was, I would have the same issue across multiple browsers. That being said, I went through the steps and the problem remained.