This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fonts are screwed up

  • 4 replies
  • 0 have this problem
  • 10 views
  • Last reply by cor-el

more options

I don't know what to do. I'm not a developer... but WHAT IS WITH THIS? • I've already checked and unchecked "Allow pages to choose their own fonts, instead of your selections above." • Quit and restarted • happening on multiple sites • Safe mode doesn't help • gfx.downloadable_fonts.enabled is true • Website appearance is automatic • Firefox is up to date • macOS 13.2.1 Ventura • No extra extensions or plug-ins • Enhanced tracking protection off didn't help.

Can someone help me please without me having to be a programmer?

I don't know what to do. I'm not a developer... but WHAT IS WITH THIS? • I've already checked and unchecked "Allow pages to choose their own fonts, instead of your selections above." • Quit and restarted • happening on multiple sites • Safe mode doesn't help • gfx.downloadable_fonts.enabled is true • Website appearance is automatic • Firefox is up to date • macOS 13.2.1 Ventura • No extra extensions or plug-ins • Enhanced tracking protection off didn't help. Can someone help me please without me having to be a programmer?
Attached screenshots

Modified by Venessa

All Replies (4)

more options

Attached: Another image from Firefox's help page.

Modified by Venessa

more options

That is a problem with a specific font and you need to identify this font.

You can check in Font Book for font issues like corrupted and duplicate fonts.

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

more options

This hasn't helped. Also there is no font tab in the right panel of the Inspector. This is happening on the Microsoft login site, so I'm pretty sure they aren't using some off brand font.

Here are screenshots of what I see and the Inspector.

more options

The Fonts tab in the right panel might be hidden under the overflow drop down arrow at the far end of the header bar with "Rules¸ Layout, Computed, Changes, Compatibility, Fonts, Animations".