This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upload impossible

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by Paul

p_lemke
p_lemke
more options

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still can send emails with huge attachments without any problem.

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still can send emails with huge attachments without any problem.

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Are you using mobile data or WiFi?

p_lemke
p_lemke Question owner
more options

It works neither with mobile data nor with wifi on my phone. Same problem with chrome. I went through some android boards and noticed the question already appeared in 2012. If solved in between, it must be something in the android settings? But I don't find anything related to uploads...

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

I would recommend that you close all other apps that you have open - that will certainly help.