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Youtube videos don't load

  • 4 replies
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  • Last reply by Paul

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Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button. Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone. When the app is force stopped and started again, the issue disappears and then appears again after some time. Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection. I haven't tried to reproduce the issue with all the add-ons initially disabled. I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967 This issue is focused on Youtube, so that hopefully it will be easier to debug. Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!
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All Replies (4)

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Hi

Please can you check for updates from the Google Play store as we have not long released version 116.3 that may help with this issue.

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Paul said

Play store as we have not long released version 116.3 that may help with this issue.

Hi, thanks for the suggestion. I have updated to the 116.3. Unfortunately I still have the issue.

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Rocking Cat said

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

The new tabs can have this issue as well.

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When you are trying to watch videos, do you have many other apps open on your Android device?