This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Choppy video

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by zeroknight

Falcon
Falcon
more options

playing video on YouTube is sometimes choppy

Most of the videos I watch on Youtube play normally, without any problems, but some play choppy, as if they lag, this is very rare on YouTube, for example, a couple of days ago I opened a video, it's choppy, and now I opened it, it's going fine, when I open a private window and go to a very well-known site, all videos without exception lag

playing video on YouTube is sometimes choppy Most of the videos I watch on Youtube play normally, without any problems, but some play choppy, as if they lag, this is very rare on YouTube, for example, a couple of days ago I opened a video, it's choppy, and now I opened it, it's going fine, when I open a private window and go to a very well-known site, all videos without exception lag

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

You have provided no examples of the issue. Can we get links to example videos? What OS? What Desktop? X11 or Wayland? Are you on WiFi or plugged in? Run ffmpeg -version to see what versions you have installed. see screenshot Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Can you provide similar info about your computer. see info below

Operating System: openSUSE Tumbleweed 20230818 KDE Plasma Version: 5.27.7 KDE Frameworks Version: 5.108.0 Qt Version: 5.15.10 Kernel Version: 6.4.9-1-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 5825U with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP ProBook 455 15.6 inch G9 Notebook PC

Falcon
Falcon Question owner
more options

I give information, i press the button and think that i get that information, i hope this information in screenshot will help u, and i give url to google drive, example of lagging video (https://drive.google.com/file/d/1XuQ4TtObtj1nF7ojwqkZCOjPvMnK6ogV/view?usp=drive_link) And im on wifi

zeroknight
zeroknight
more options

Add the RPM Fusion repo then:

sudo dnf install ffmpeg

If you are using flatpak:

flatpak install org.freedesktop.Platform.ffmpeg-full flatpak install org.freedesktop.Platform.VAAPI.Intel