Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email still showing recipient address when I asked only for name to be displayed

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by Matt

Jan Swan
Jan Swan
more options

See the subject. I just set up new contacts and want to show only their name as recipient of emails. However, when I do a test email, the recipient's email address continues to show up with their name when sent. This really sucks. Why won't it accept my settings?

See the subject. I just set up new contacts and want to show only their name as recipient of emails. However, when I do a test email, the recipient's email address continues to show up with their name when sent. This really sucks. Why won't it accept my settings?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Because JanSw simply does not exist as an address to which mail can be sent. The email address is where the mail is going. Everything in the transmission route requires the email address. Just as the reply address needs to be an email address because the systems validate it before delivering the mail. No anonymous mail is the general idea.

When you send an email there is an optional display name part that can be set and is generally set by Thunderbird when it picks the address from the address book. It is also what is displayed in the mail lists. By default mail from your correspondent will use the name shown in your address book as display name over the one the sender used. But there is still an email address, it is essential.