This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird outgoing emails fail to send since switching to name.com web hosting

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by david

noisyhummingbird
noisyhummingbird
more options

I had to switch web hosting providers. Since changing to name.com, my outgoing emails from Thunderbird associated with that account are being returned undeliverable as having been marked as spam or unable to authenticate. Copy of failed message attached, along with server settings. Also, this morning I received a notice from Zimbra requiring authentication? I have no idea what this is. Email sent from name.com dashboard are successfully sending.

I had to switch web hosting providers. Since changing to name.com, my outgoing emails from Thunderbird associated with that account are being returned undeliverable as having been marked as spam or unable to authenticate. Copy of failed message attached, along with server settings. Also, this morning I received a notice from Zimbra requiring authentication? I have no idea what this is. Email sent from name.com dashboard are successfully sending.
Attached screenshots

All Replies (1)

david
david
  • Top 10 Contributor
more options

I suggest you contact Zimbra about the account validation issue. On the name.com emails, verification from email host site is different from veirfication from user site.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.