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Only part of email messages in POP account are downloaded at a time

  • 2 replies
  • 0 have this problem
  • Last reply by MR

MR
MR
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Hi, I have the latest version 128.1.1 but this problem has been poresent for a while. I'm downloading the messages every few days only on my POP account. When I click on Get Messages the download starts and shows 47 message to be downloaded. Then about 35-40 actually get downloaded and the process stops. I have to click on Get Messages again and the same happens again and again until all messages really hae been downloaded. How to fix it so tht I don't have to do it in small batches? Thanks

Hi, I have the latest version 128.1.1 but this problem has been poresent for a while. I'm downloading the messages every few days only on my POP account. When I click on Get Messages the download starts and shows 47 message to be downloaded. Then about 35-40 actually get downloaded and the process stops. I have to click on Get Messages again and the same happens again and again until all messages really hae been downloaded. How to fix it so tht I don't have to do it in small batches? Thanks

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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If you have a product scanning incoming mail try disabling that feature or product. History shows most of these sorts of issues are caused by failed antivirus products.

Helpful?

MR
MR Question owner
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Thanks Matt, I have avira antivirus but that module to scan the emails is not installed. Besides this I have another installation of TB with another account that doesn't encounter the same problem.

Helpful?

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