This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot browse

  • 1 reply
  • 0 have this problem
  • Last reply by cor-el

kosalpgr
kosalpgr
more options

When open firefox I have problem , with may sites that appear and I cannot use it. The same problem I have on work and house with mozilla firefox 64bit. I checked my pc with antivirus and for malwares but nothing I have. Please help

When open firefox I have problem , with may sites that appear and I cannot use it. The same problem I have on work and house with mozilla firefox 64bit. I checked my pc with antivirus and for malwares but nothing I have. Please help
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.