This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

notification popups are not showing the newest email, but an unread one

more options

Hi, When I get a new email, the sound plays (correctly) and a notification popup appears on my Windows 11 desktop. Unfortunately, the same notification appears over and over.

It seems like it won't go past that email until I read it. I'm expecting the popup to relate to the very latest email that is arriving.

In settings, I have checked Show an alert, Use the system notification, show a tray icon for unread messages. In customize, I have all 3 fields checked with a 4 second timeframe.

I am using 128.3.0esr (64 bit) with nebula

Can this be resolved? If so, please enlighten me.

Thanks in advance! Don Sceifers

Hi, When I get a new email, the sound plays (correctly) and a notification popup appears on my Windows 11 desktop. Unfortunately, the same notification appears over and over. It seems like it won't go past that email until I read it. I'm expecting the popup to relate to the very latest email that is arriving. In settings, I have checked Show an alert, Use the system notification, show a tray icon for unread messages. In customize, I have all 3 fields checked with a 4 second timeframe. I am using 128.3.0esr (64 bit) with nebula Can this be resolved? If so, please enlighten me. Thanks in advance! Don Sceifers

All Replies (1)

more options

Hi, An extra thought, hope it helps...

The issue is that I have 20 or so folders that semi-useful emails are auto routed to. My expectation would be, they pop up, I notice and decide whether it is important or not.

They are very important message coming in after those, that should be read but my notification is not showing me that an important one has also arrived. It just tells me the older one, that I have ignored is still waiting.

I am a developer/administrator and we get hundreds of emails on a slow day, so I cannot read each one.

Can I control this behavior, or should I just turn off notification popups?

TIA, Don

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.