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Why is Thunderbird loading only inbox messages for me?

  • 3 replies
  • 0 have this problem
  • Last reply by sfhowes

FORTUNE ADIKE
FORTUNE ADIKE
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Why are only inbox messages loading when I connect my email via Thunderbird? I can't find sent, draft messages and others when I connect my email accounts to Thunderbird. However, all categories loads when I login to the webmail. Why is Thunderbird loading only inbox messages for me?

Why are only inbox messages loading when I connect my email via Thunderbird? I can't find sent, draft messages and others when I connect my email accounts to Thunderbird. However, all categories loads when I login to the webmail. Why is Thunderbird loading only inbox messages for me?
Attached screenshots

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Ed
Ed
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See if those folders are subscribed:

R. click the accounts > Subscribe

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FORTUNE ADIKE
FORTUNE ADIKE Question owner
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Not sure how this response will solve the highlighted issue. can't even find "subscribe" on Thunderbird. Is there a platform to live chat with the support?

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sfhowes
sfhowes
  • Top 10 Contributor
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In Account Settings, Server Settings, what is the Server Type? If it's POP, only the Inbox is downloaded. To show (subscribe) other folders, it must be IMAP.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

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