Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The masked fox icon is missing from my status bar. How can I get it back?

more options

The masked fox icon needed for personas has disappeared from the left corner of the status bar. Hoe do I get it back again and why did it disappear?

This happened

Not sure how often

The masked fox icon needed for personas has disappeared from the left corner of the status bar. Hoe do I get it back again and why did it disappear? == This happened == Not sure how often

Chosen solution

Do you have the Personas Plus extension installed? If so, is it enabled?

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Do you have the Personas Plus extension installed? If so, is it enabled?

more options

Yes, it's enabled. In fact, I disabled it, then re-enabled it. And removed and reinstalled it. And repeated the process. Still no little Fox.

I'm running it on a Mac, OS v. 10.5.8, PowerPC.

more options

if people out there has the new FF4 then you might not see the masked fox on bottom left corner. it took me a few minutes to figure it out but i found it. ok if you dont have the status bar on bottom showing 1st thing to do is:

1st--go up top click tab called VIEW 2nd-- click toolbars 3rd-- click add-on bar

then once thats done look at the bottom & u should see a black bar on bottom left. well i was stumped also when i saw this then i then looked right then i saw the fox there. but another way to find the fox (annoying way) is to go up top click tools then personas. but i like the fox & find it much easier. glad i found it again. happy persona-ING..