This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I forgot the master key

  • 1 reply
  • 5 have this problem
  • 18 views
  • Last reply by Moses

AnonymousUser
AnonymousUser
more options 
I can´t remember the master key, what can i do?
I can´t remember the master key, what can i do?

All Replies (1)

Moses
Moses
  • Moderator
more options

Do you mean for the saved passwords list? If so,

Enter chrome://pippki/content/resetpassword.xul into the Location Bar (address bar), press the "Enter" key and click "Reset".

If not, can you please rephrase your question?