Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox request does not recognize a cookie that is present

more options

Our application has been working for several years, but recently we got a lot of complaints from users that can no longer log in. Our app is set up to link a user to a workstation using a cookie (s)he receives on the first connection. Apparently, this cookie is nicely transferred to the workstation, and the user is requested to login again. At that point the request does not contain the cookie and the login is refused. Yet when looking in the cookie info, the cookie is present on the workstation. Has anyone any suggestions as to why this goes wrong?

Our application has been working for several years, but recently we got a lot of complaints from users that can no longer log in. Our app is set up to link a user to a workstation using a cookie (s)he receives on the first connection. Apparently, this cookie is nicely transferred to the workstation, and the user is requested to login again. At that point the request does not contain the cookie and the login is refused. Yet when looking in the cookie info, the cookie is present on the workstation. Has anyone any suggestions as to why this goes wrong?

All Replies (1)

more options

This forum focuses on end-user support. You can find more web development help on the mozillaZine Web Development board. Separate forum, separate registration. Please note the tips in the Sticky Post at the top of the forum before posting.