This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox tools,privacy panel won't open

  • 1 reply
  • 14 have this problem
  • 1 view
  • Last reply by TonyE

more options

when I click tools>options>privacy>privacy pane turns blue but,privacy panel doesn't appear,all other panels open except for privacy

when I click tools>options>privacy>privacy pane turns blue but,privacy panel doesn't appear,all other panels open except for privacy

All Replies (1)

more options

That sort of behaviour is typically caused by an add-on. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for how to locate which one is causing the issue.