This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF not loading

  • 3 replies
  • 4 have this problem
  • 8 views
  • Last reply by B-Vo

B-Vo
B-Vo
more options

When I open FF (from icon or menu bar), a small window appears and disappears in a flash, then nothing - cannot open another FF window, and Task Manager does not list FF as running, but does need to end some unknown process when shutting down. AVG scan shows nothing.Have uninstalled and re-installed FF3.6.9 with no results.

When I open FF (from icon or menu bar), a small window appears and disappears in a flash, then nothing - cannot open another FF window, and Task Manager does not list FF as running, but does need to end some unknown process when shutting down. AVG scan shows nothing.Have uninstalled and re-installed FF3.6.9 with no results.

All Replies (3)

nurh
nurh
more options

FF 3.6.9 Same problem with me. Starting in a slow network (profile on server), cannot see the "small window" but task manager shows firefox.exe for about 2-3s, firefox.exe disapears. System details: XP, add-on: FireFTP 1.0.9, when disabled, FF starts o.k. (start FF in safe-mode and disable FireFTP)

B-Vo
B-Vo Question owner
more options

Thanks for the response, however, I do not FireFTP 1.0.9 in either my add-ons or extensions menu. Argh!

B-Vo
B-Vo Question owner
more options

Well, I just disabled all plug-ins (in safe mode) and FF works fine now. Not sure if this is going to bone me in the future, but at least this worked. Thanks for the help everybody!

Modified by B-Vo