This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When downloading, EVERY file, no matter what the file type, brings up photoshop to open it.

  • 1 reply
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

mmwgmu
mmwgmu
more options

For the last week, every file I try to download, whether it be a .doc file, a .pdf, .xls - automatically firefox brings up photoshop to try to open the file. I have checked and the appropriate file extensions and actions are listed in /options /applications. It's driving me crazy - I have to save every file to the desktop and then open it - I can no longer click on links from email or websites to open them directly. Should I dump my firefox server & download a new one?

For the last week, every file I try to download, whether it be a .doc file, a .pdf, .xls - automatically firefox brings up photoshop to try to open the file. I have checked and the appropriate file extensions and actions are listed in /options /applications. It's driving me crazy - I have to save every file to the desktop and then open it - I can no longer click on links from email or websites to open them directly. Should I dump my firefox server & download a new one?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions