This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox hangs when clicking "Options" on any add-on in the add-on manager.

  • 3 replies
  • 34 have this problem
  • 2 views
  • Last reply by JAHnessa

richievalenz
richievalenz
more options

After the latest update the add-on manager window hangs whenever i click on the options for any add-on. The main firefox window works fine, but i am unable to to go into the options for my add-ons. Moreover, my search engines keep rearranging and disappearing. I dont know if that's relevant, but I thought I should add it too.

After the latest update the add-on manager window hangs whenever i click on the options for any add-on. The main firefox window works fine, but i am unable to to go into the options for my add-ons. Moreover, my search engines keep rearranging and disappearing. I dont know if that's relevant, but I thought I should add it too.

All Replies (3)

David Favor
David Favor
more options

Firefox-4 does this as of around Apr 25th.

No add-on updates. First started hanging intermittently when clicking options.

Now hangs every time, permanently when add-on page accessed.

Only way to recover is Force Quit Firefox and restart.

All is well till add-on page clicked.

David Favor
David Favor
more options

Flarg... Was hanging browser earlier today. Now it appears to be working.

Maybe the hang occurs when some service/link in the add-on directory @ Mozilla is offline or inaccessible.

JAHnessa
JAHnessa
more options

I installed 4 different extensions ... when I click on addon manager and click any extension "options" the whole addon manger freezes up for me as well. I can't close or escape the window. I can open another browser window but the old window with the addon manager is frozen so I must use task manager to close.

After trying many options this worked for me ... I uninstalled Adobe Flash plugin and reinstalled Shockwave Flash 11.0.1.152 ... I do not know why or how but it fixed the problem Now everything is working HURRAY!