This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when on home page a second firefox page opens address is www.tremelocowboys.com with song lyrics or a sex in the UK page. I am running Norton and Malware and cant stop this happening?

  • 7 replies
  • 6 have this problem
  • 29 views
  • Last reply by linguinipan

more options

A second firefox page opens automatically and has either a song lyrics site or a sex in the Uk site on it. I doont know how to stop it, I am running Malware and Norton internet security.

A second firefox page opens automatically and has either a song lyrics site or a sex in the Uk site on it. I doont know how to stop it, I am running Malware and Norton internet security.

All Replies (7)

more options

Does the Adblock Plus or the NoScript extension help?

Does the issue take place at normal sites like http://www.mozilla.org?

Modified by Svetlana

more options

Firefox allows multiple home pages, make sure that this site has not been set as a home page - https://support.mozilla.com/kb/How+to+set+the+home+page

more options

Hi, this is not the home page, I have checked and the safe norton search is the home page and this other page just pops up occasionallyunrequested.

more options

Hi, yes it does happen on mozilla.org. I have avoided any more downloads as I figured running both Malware and Norton this shouldnt happen anyway. I am not technical and struggle with the software I have already!

more options

Hi, I have just checked the historyfor today as it has happened a few times today and where a page has come up unrequested it says each time that it is a php page??Examples are mask.php, red.php, jump.php - What are these and how do I stop them.

more options

If this issue does not happen at http://www.mozilla.org , please post an URL which has this issue.

more options

http://en-gb.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official

This is my home page . When I start a search on the page, eg: last one was UK only search for cloakroom basins, i started to click on the search results (those tagged safe sites only)and browse the second Mozilla page just pops up, it appears as another tab on the tabs bar, it does not open to replace the page I am on.