Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The recent upgrade to FF 3.6.14 has caused Google cache to disappear from my search results. Using IE8 cache is there, Google,not. Anybody else seeing this?

  • 1 reply
  • 13 have this problem
  • 1 view
  • Last reply by mike196

more options

Yesterday the system upgraded to the latest FF version. Searching any topic I have no cache results or similar pages results showing when doing a search with Google. I switched over to IE8 using Google and the search results were normal, with cache. I tried Bing with FF, no cache. I tried Yahoo w/FF and had cache. That's all I can tell you!

Yesterday the system upgraded to the latest FF version. Searching any topic I have no cache results or similar pages results showing when doing a search with Google. I switched over to IE8 using Google and the search results were normal, with cache. I tried Bing with FF, no cache. I tried Yahoo w/FF and had cache. That's all I can tell you!

All Replies (1)

more options

I'll answer my own question! I rebooted and checked Google, no cache. I rebooted again and now I have cache and similar pages showing. No idea what's going on but the problem started immediately after the FF upgrade.