This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating to Firefox 3.6.15, it will not store passwords even though I have that option selected.

  • 1 reply
  • 8 have this problem
  • 11 views
  • Last reply by cor-el

more options

Firefox was working fine on my old computer. Bought a new Dell with Windows 7, downloaded Firefox 3.6.15 and started using it. Checked all my options and selected "remember Passwords for sites" and "use a Master Password."

The browser will not store any userid/password I have to enter at any of the sites I visited.

Firefox was working fine on my old computer. Bought a new Dell with Windows 7, downloaded Firefox 3.6.15 and started using it. Checked all my options and selected "remember Passwords for sites" and "use a Master Password." The browser will not store any userid/password I have to enter at any of the sites I visited.

All Replies (1)

more options
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"

  • Websites remembering you and automatically log you in is stored in a cookie.