This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.15, Windows 7, clicking on New Tab does not work -- what's the solution?

  • 3 replies
  • 16 have this problem
  • 1 view
  • Last reply by Wolf

more options

When I click directly on the + tab at the right of the tabs ("Open a new tab") nothing happens. When I R-click the mouse while hovering over the + tab and select New Tab, nothing happens. In other words, I cannot use the multi-tab capability of Firefox...any ideas on how to fix this?

When I click directly on the + tab at the right of the tabs ("Open a new tab") nothing happens. When I R-click the mouse while hovering over the + tab and select New Tab, nothing happens. In other words, I cannot use the multi-tab capability of Firefox...any ideas on how to fix this?

All Replies (3)

more options

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

more options

Problem solved - many thanks

more options

I had the same problem using Firefox 3.6.15 under Windows XP - your suggestion to remove the Ask toolbar (I removed it via the menue "Extras - Add-ons") helped. Thank you.