Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The open a new tab button does not work under File then New Tab and also the plus sign next to the existing tabs.

  • 3 replies
  • 44 have this problem
  • 1 view
  • Last reply by MacGyver

asmith_1029
asmith_1029
more options

The open a new tab button does not work under File then New Tab and also the plus sign next to the existing tabs. I can click them but nothing comes up. I can make a new tab by opening recently closed tabs or by clicking on a link.

The open a new tab button does not work under File then New Tab and also the plus sign next to the existing tabs. I can click them but nothing comes up. I can make a new tab by opening recently closed tabs or by clicking on a link.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Evidently something in that extension isn't compatible with a Firefox security fix. Disable that extension or un-install it.

asmith_1029
asmith_1029 Question owner
more options

I tried this and restarted firefox but I'm still having this problem. Any suggestions?

MacGyver
MacGyver
more options

Have you tried uninstalling it from your computer? Simply removing it from the tab won't solve the problem!