This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

encryption lock no longer shows up to show it's secure

more options

I upgraded to version 4 and now when I go to sites they stop working and the lock icon no longer shows up when I'm on a secure site.

I upgraded to version 4 and now when I go to sites they stop working and the lock icon no longer shows up when I'm on a secure site.

All Replies (1)

more options

That "lock" is gone with the removal of the old Statusbar. That functionality is built into the Site Identity Button in 4.0.
https://support.mozilla.com/en-US/kb/Site+Identity+Button

This extension adds a more visible "lock".
https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/