Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot create new bookmark folders

  • 4 replies
  • 12 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I try to create a new bookmark folder, the option appears gray in my toolbox and won't let me use it. I can't seem to create new folders though I can use old ones.

When I try to create a new bookmark folder, the option appears gray in my toolbox and won't let me use it. I can't seem to create new folders though I can use old ones.

All Replies (4)

more options

I think your system is virus infected.

more options

Does that happen with all three bookmarks displays?

Sidebar - {Ctrl + B}
Library - {Ctrl + Shft + B}
Menu Bar - Bookmarks drop-down listing

more options

Yes. I can access the bookmarks I have already and I can add bookmarks randomly. But it won't allow me to add new folders.

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.