This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ever since I downloaded FIREFOX 4 I no longer see the security lock in the lower right hand corner when I visit a site requiring sesitive passwords etc.For example when I go to Hotail.com?

more options

I no longer see the security lock in the lower right hand corner when I visit a site requiring sensitive passwords, why?

I no longer see the security lock in the lower right hand corner when I visit a site requiring sensitive passwords, why?

All Replies (1)

more options

It has been changed. Please read this article:

https://support.mozilla.com/en-US/kb/Site%20Identity%20Button


You can use this add-on to get the classic icon back:

https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/