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firefox 4 crashes very frequently, Win XP, use typical websites (facebook, google, news sites)

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  • 26 have this problem
  • 2 views
  • Last reply by sny2011

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Here's a recent crash report: https://crash-stats.mozilla.com/report/index/6486fc5b-ab45-491f-8b02-5dcc12110609

I haven't been able to identify a specific cause but Firefox crashes a couple times per day for me -- often it gets a lot slower before it crashes entirely.

Another problem I get is occasional graphical corruption.

Finally, a lot of times if I leave my computer and come back 10 hours later, Firefox will have crashed. This happens pretty frequently.

Here's a recent crash report: https://crash-stats.mozilla.com/report/index/6486fc5b-ab45-491f-8b02-5dcc12110609 I haven't been able to identify a specific cause but Firefox crashes a couple times per day for me -- often it gets a lot slower before it crashes entirely. Another problem I get is occasional graphical corruption. Finally, a lot of times if I leave my computer and come back 10 hours later, Firefox will have crashed. This happens pretty frequently.

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Also -- when I used Firefox 3.6 it was completely fine and almost never crashed unless I had well over 100 tabs open. Now it can't even handle about 20 tabs.