This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Which add-ons are incompatible with Hotmail?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I run Firefox 4.0.1 in Windows 7 with a variety of add-ons. Having installed a large number of them on my new computer, I then found I couldn't access Hotmail. Logging in just takes me to a blank white page. I tried: a) Allowing Live.com in NoScript; b) Putting Live.com in Cookie Whitelist; c) Swapping from the new Abine add-on (PrivacySuite) to the old one (TACO) because I had NoScript, Cookie Whitelist and TACO on my old computer and Hotmail worked just fine with them. Still no joy. There must therefore be some add-on I haven't used before that is getting in the way of my using Hotmail. May have to play trial and error with my long list of new add-ons, but to speed matters up, are there any known ones that cause Hotmail issues? Thanks in anticipation.

I run Firefox 4.0.1 in Windows 7 with a variety of add-ons. Having installed a large number of them on my new computer, I then found I couldn't access Hotmail. Logging in just takes me to a blank white page. I tried: a) Allowing Live.com in NoScript; b) Putting Live.com in Cookie Whitelist; c) Swapping from the new Abine add-on (PrivacySuite) to the old one (TACO) because I had NoScript, Cookie Whitelist and TACO on my old computer and Hotmail worked just fine with them. Still no joy. There must therefore be some add-on I haven't used before that is getting in the way of my using Hotmail. May have to play trial and error with my long list of new add-ons, but to speed matters up, are there any known ones that cause Hotmail issues? Thanks in anticipation.

All Replies (1)

more options

There have been problems reported with Hotmail, possibly related to Hotmail rolling out a server change at their end.