This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I install Firefox with Windows 7?

  • 1 reply
  • 5 have this problem
  • 23 views
  • Last reply by Hasan

dridings
dridings
more options

I have Windows 7 and after I downloaded Firefox to my computer and tried to install it a message pops up asking me to log in as administrator or my user name. Since I am the administrator and never set up a password, I try to log in with my user name. Logging in with my user name and password won't work, so I try with the administrator and since I don't know the password, of course that fails also.

I have Windows 7 and after I downloaded Firefox to my computer and tried to install it a message pops up asking me to log in as administrator or my user name. Since I am the administrator and never set up a password, I try to log in with my user name. Logging in with my user name and password won't work, so I try with the administrator and since I don't know the password, of course that fails also.

All Replies (1)

Hasan
Hasan
more options

Installing Firefox on Windows

https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows

Check and tell if its working.