We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I seem to be having a problem with all mozilla products crashing i.e Thunderbird, Seamonkey,and Firefox what is the issue, and how do I fix it?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by nseller324

nseller324
nseller324
more options

I have updated all products, uninstalled and reinstalled ,ran virus scans, changed the compatibility its running on (from windows 7 to XP), disabled all plugins, and I am still encountering the same issue of all my mozilla installs crashing repeatedly. No pattern with the crashes its doing it randomly but frequently.

I have updated all products, uninstalled and reinstalled ,ran virus scans, changed the compatibility its running on (from windows 7 to XP), disabled all plugins, and I am still encountering the same issue of all my mozilla installs crashing repeatedly. No pattern with the crashes its doing it randomly but frequently.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash

nseller324
nseller324 Question owner
more options

Already tried all of these fixes, problem is still occuring... :(