This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It used to work but now I get this message 'Server not found' 'Firefox can't find the server at www.sky.com'.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by tfriedlob

more options

I always start going through my Sky broadband icon on my desktop. But one day last this it just stopped working and keep getting this message below. I can get Sky and my Sky emails via the blue e. It is really annoying me.


Server not found



         Firefox can't find the server at www.sky.com.
       



 Check the address for typing errors such as
   ww.example.com instead of
   www.example.com
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
I always start going through my Sky broadband icon on my desktop. But one day last this it just stopped working and keep getting this message below. I can get Sky and my Sky emails via the blue e. It is really annoying me. Server not found Firefox can't find the server at www.sky.com. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

more options

Try resetting your proxy server. Go to Tools, Options, Advanced, Settings and select one. I must do this every time I restart Firefox -- but at least after that, I'm okay until the next restart.